UNITED FOR EXCELLENCE
Hibret aims to create an environment that promotes and foster a culture of collaboration and unity by actively promoting teamwork, active listening, and partnership among its stakeholders with customer-centric approach to identify and address the diverse needs and risks faced by policyholders.
FOR BETTER AND SECURE TOMORROW TOGETHER
Hibret aims to differentiate itself in the market, by building strong customer loyalty, and be recognized as the preferred insurance services provider that is committed to a high standard of excellence and for protecting what matters most.
— Excellence
We are committed to delivering topnotch insurance services and experiences to our customers.
We strive to exceed customers’ expectations by providing complete insurance coverage, prompt claims settlement, personalized and exceptional customer service, and innovative solutions leading to build long-term relationships.
— Security and Protection
—Collaboration
We emphasize the value of collaboration and the strength that comes from working together. We promote a culture of teamwork and partnership, both within the company and with our stakeholders, in order to achieve excellence.
— Trust
— Unity in Diversity
We strongly believe that our workforce is a true reflection of the diversity found in the country, thereby epitomizing the varied nature of our customer base, ensuring a broader range of ideas and fostering creativity and innovation.
Hibret strives to sustain its reputation as employer of choice. We further strive to undertake actions that are just, equitable, and fair that have a positive impact on the lives of our customers, employees, shareholders and the society at large.
— Empowered
We promote a culture of empowerment, where employees are given the autonomy and trust to take ownership of their roles and contribute to the collective pursuit of excellence. We value and invest in the personal and professional growth of our key stakeholders.
— Innovation
Our Brand embraces innovation in order to continuously improve our services and exceed the evolving needs of our customers expectations. We seek out new technologies, processes, solutions, implementation of new strategies, and practices that enhance the skills, knowledge, and performance of our employees within an organization that enhance the insurance experience and provide greater value to our stakeholders.
— Social Impact and ESG
Hibret is committed to promoting sustainability and acting as a responsible corporate citizen. Hibret actively engages in sustainable practices, supports charitable initiatives, and promotes environmental stewardship to make a positive impact on society.
Hibret Insurance integrates environmental, social, and governance (ESG) factors into its business practices, encourages renewable energy projects, and supports community initiatives to contribute positively to society and the environment.